Founder & Owner

Hi, I'm Steve.
Let's Fix Your Tech.

7 years in IT. A background in federal physical security. And a commitment to bringing enterprise-level expertise to the homes and small businesses of Charles County.

Steve Hilliard — Founder, SVH Solutions LLC
Steve Hilliard — Founder, SVH Solutions LLC
Certifications
CompTIA A+
CompTIA Security+
Cisco CCNA
7 Years IT Experience
Federal Security Contractor

My Story

Before I got into IT, I spent years working as a federal contractor in physical security. That experience taught me something most IT professionals never learn — how to think about protection holistically. Security is not just about software and firewalls. It is about understanding vulnerabilities, assessing risk, and building systems that hold up under pressure.

When I transitioned into IT I brought that same mindset with me. Over the past seven years I have worked my way from helpdesk all the way up to IT specialist, technical lead, network administrator, and senior systems analyst and systems administrator. I have seen technology from every angle — from the end user who cannot get their printer to work, to the backend infrastructure keeping an entire organization running.

I moved to Charles County in 2017 and this community has been home ever since. When I looked around Waldorf I saw a lot of small businesses and residents who deserved better IT support than what was available to them. Big companies send different technicians every time, charge by the hour, and never really get to know your setup. I wanted to change that.

SVH Solutions LLC was built to give this community access to real expertise — from someone who lives here, knows this area, and is personally invested in making sure your technology works the way it should.

7 Years

IT Experience

From helpdesk to senior systems analyst — hands on experience across every level of IT.

3 Certs

Industry Certified

CompTIA A+, Security+, and Cisco CCNA — verified expertise you can trust.

Since 2017

Charles County Local

Proud member of this community. We are not a big company sending a stranger — we are your neighbor.

Federal

Security Background

Years as a federal physical security contractor gives SVH Solutions a perspective most IT providers simply do not have.

Career Background

Earlier Career

Federal Physical Security Contractor

Federal Government

Worked as a contractor providing physical security services at the federal level. Developed a deep understanding of risk assessment, access control, surveillance systems, and security protocol — skills that directly inform the security camera and network security work SVH Solutions does today.

Year 1–2

Helpdesk & IT Specialist

IT Support

Started in hands-on end user support — troubleshooting hardware, software, connectivity issues, and building the foundational diagnostic skills that make a great technician.

Year 3–5

Technical Lead & Network Administrator

IT Leadership

Moved into leading technical teams and managing network infrastructure. Responsible for uptime, performance, and security of organizational networks. Earned Cisco CCNA certification during this period.

Year 6–7

Senior Systems Analyst & Systems Administrator

Senior IT

Operating at the senior level managing complex systems, advising on infrastructure decisions, and overseeing IT operations. The experience that makes SVH Solutions capable of handling anything from a home WiFi fix to a full small business IT setup.

Now

Founder & Owner, SVH Solutions LLC

Waldorf, MD

Bringing seven years of professional IT experience and a federal security background directly to the homes and small businesses of Charles County. Built to serve this community right.

Areas of Expertise

Network Administration

Router configuration, WiFi optimization, network segmentation, and infrastructure setup for homes and businesses.

Systems Administration

Windows and server environments, system performance, user management, and keeping your tech stack running smoothly.

Security & Surveillance

Physical security background combined with IT expertise makes SVH Solutions uniquely qualified for camera installs and network security.

End User Support

From helpdesk roots — patient, clear, jargon-free support for anyone regardless of their tech comfort level.

MSP & Business IT

Ongoing managed support for small businesses that need reliable technology without hiring a full time IT staff.

Technical Leadership

Experience leading IT teams and advising on technology decisions — bringing strategic thinking to every client engagement.

Ready to Work with Steve?

Get in touch today for a free assessment. No pressure, no obligation — just straight answers from someone who knows their stuff.

Contact Us Call (240) 622-5352